JPM Care at Home
Care Service Information
The General Policy of the Care at Home Services and the primary purpose of all the staff is that the service users should be at all times looked after to the highest standards and the staff respect their independence, privacy and dignity to ensure the service users enjoy the best quality of life.
We have been running a Community Care Service for many years and are on the Dumfries & Galloway’s Approved Providers List. We provide care/support workers to both Social Services and private service users.
The agency operates 365 days a year, 24 hours a day. We employ 70/80 care/support workers. To ensure we employ reliable, caring staff we carry out checks on all prospective staff. Prospective staff are asked to provide the following information:-
- Names, addresses and phone numbers of two referees, one of which must be their present employer and also their previous employer
- Three forms of ID
- Two passport photographs
- Training certificates attained.
All applicants need to complete an PVG (Protecting Vulnerable Groups) form. This is sent to Disclosure Scotland for background checks.
Applicants are checked against registering bodies such as SSSC, NMC etc. and a record of the registering body, the start date and the expiry date with the registering body are recorded.
Once we have received two satisfactory references the applicant will undergo Induction Training with our Company Training Manager. Following successful completion of our in-house training and the candidate has received a satisfactory disclosure, the candidate will then work shadowing an experienced Care Support Worker. Once the Associate Director of Care is satisfied that the carer is confident and competent to carry out his/her role then the carer will be allocated assignments. The Associate Director of Care will make this decision, from feedback received from the experienced carers/senior carers who have worked with the candidate. Once the Associate Director of Care has decided the carer is confident and ready to work unsupervised he/she will be introduced, by the Supervisor/Senior Carer, to all the service users that he/she has been allocated.